Shipping charges are FOB our warehouse in Tucson, AZ and are subject to change without notice. All orders are shipped LTL carriers. All shipping costs are estimated prior to shipping.
If lift gated or residential delivery services are required, it is the responsibility of the buyer to notify Tucson Pottery Company prior to shipment. Any carrier charges for accessory services such as re-delivery, call notification, lift gate or residential delivery are the responsibility of the buyer. The buyer is responsible to count and inspect the pots upon delivery. Any damages or shortages must be noted on the delivery receipt. There will be no adjustment for damages or shortages unless so done.
Your signature upon receipt of goods is an acceptance of the goods in satisfactory condition. In no case will our liability exceed the purchase price of the product. Report all damages within 10 days of delivery. All refusals without prior authorization will result in freight charges to the buyer.
If you would prefer to pick-up your merchandise, you are free to do so at our Tucson, AZ location.
Thank-You for your interest in our products. Please contact us with any questions or concerns you may have. We are happy to help!